Shipping, Returns, and Exchange Policies

Shipping

At the present time Muscle and Grind only ships to the United States.

Most orders will ship out within 1-5 business days of ordering. Your order will be shipped via United States Postal Service.

Once shipped, orders are generally received within 7 business days.

We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, muscleandgrind.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

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Your shipping charge is determined by the United States Postal Service (based on package weight/dimensions) and we relay their price quote back to you. 

Once your order has shipped, you will receive an email with the tracking number.

If there is no one present to sign for and/or receive your package, it will still be left at your home. Muscle and Grind cannot be held responsible for packages once they have been shipped.

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RETURNS AND EXCHANGES

Our goal is to make sure you are completely satisfied with the items you order and your experience with muscleandgrind.com. Depending on the reason for the return and the condition of the product, there may be several options available to you.

* All items must have their original tags attached and be unworn and unwashed.

• If you wish to exchange any MUSCLE AND GRIND product for a different size, color or style within the US, you may return the item with the FREE return label. Simply email us at:  info@muscleandgrind.com and we will send you a FREE printable return label via email.

• Exchanges will be shipped out to you within 7 days of receipt by MUSCLE AND GRIND.

• You will have 15 days from delivery of your package to file a return claim with customer service. 

• If a product you receive is damaged during shipment, or is not what you ordered, we can send a replacement. We will provide a prepaid return label for our U.S. customers to retrieve the item.

Simply email us at:  info@muscleandgrind.com and we will send you a FREE printable return label via email. 

As soon as we can see there's an update on the tracking back to our facility we will send out a replacement. 

• If the item you’d like to return was ordered more than 15 days ago, the item is no longer for available for sale, or if the item was purchased using store credit as part of a previous exchange, we cannot accept the return or issue a refund for any reason.

• If the item was purchased at an event, expo or any other special event, we do not accept any returns or exchanges.

• Sale items are not eligible for returns or exchanges, unless reason is for defective items.

• Purchases made with Jacked Friday i.e. Black Friday and Cyber Monday discounts will not be eligible for returns, unless reason is defective. We will not allow size exchanges , store credit or refunds.

•  Sale prices and discount codes are only valid during the time of the sale.  Sale prices will not be applied to any orders placed before or after the time of sale. This applies to Jacked Friday i.e. Black Friday and Cyber Monday deals. There will be no refunding of the difference in price if you purchased an item before the sales started.